INFORMATION ON THE CENTRE

Where is the contact centre located?

The address is 260 Bath Street, Glasgow, G2 4JP. It is diagonally opposite the King's Theatre.

 How do I get there ...

  • By Train?
    Charing Cross station is on the low level line between Queen Street (connections with main line trains and Buchanan Street Underground) and Partick (connection with Underground) stations.

For full timetable information call National Rail Enquiries on 08457 484950.

  • By Bus?
    Routes 11, 16. 18, 42,44, and 57 go past the centre on Bath Street travelling west and along Sauchiehall Street travelling east.

For full local timetable information, call Traveline on 0870 608 2608.

  • By Taxi?
    There is an official rank on Sauchiehall Street.

PLEASE NOTE: Information correct at time of writing: The Renfield Centre has made every effort to ensure accuracy of this information but cannot be held responsible for any delay or inconvenience caused.

When I enter the Renfield Church Centre, how do I find the contact centre?

There will will be signs that will aid you in finding the centre.

Security Information

The Renfield St Stephen's Centre* is open to the public and so the contact centre has no control over who may be admitted to the building outside of the contact centre rooms. However, the contact centre itself has a secure door that will only be opened by a member of staff when the doorbell is rung.

For parents who do not wish to meet there is a waiting room, which offers privacy to those families who request it.

A register is kept by the volunteers, recording the date and times that contact took place. It also records who brought the child as well as phone messages explaining absence.

*The Renfield St Stephen's Centre has security cameras in operation throughout the centre

Facilities

  • There are male and female toilets each with a disabled toilet facility. We also have a self-contained baby-changing area.

  • The centre is a no smoking area. Do not smoke in the toilets, as this will trigger the smoke detectors.

  • Fire exits are clearly marked. It would be advisable that persons having contact familiarize themselves with the fire procedures in case of an emergency.

  • Within the contact centre, there is a kitchen. Children are not permitted to enter the kitchen. Volunteers will be happy to provide refreshments should you require them. There is an area where all food and drink can be consumed.

  • Wet wipes, tissues and nappies are available for those unavoidable accidents. The centre can also supply a change of clothes should this prove necessary.

  • There is also a range of toys, tables and seating provided within the contact centre. The storage room that is used for storing toys is off limits to adults and children. Only volunteers are permitted to enter.

  • A parents room is also available for those parents who wish to remain on the premises during the visit.

  • Within the church centre is the Oasis cafe. Located on the ground floor, it provides hot and cold drinks and snacks Parents waiting to collect children are invited to make use of the café facilities.

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