RENFIELD CHILD CONTACT CENTRE
TERMS & CONDITIONS
The centre
offers supported contact as detailed below:
Several families at a time share the rooms.
Low vigilance.
Conversations are not monitored.
The centre does not comment or make reports on the quality of a visit.
We will supply a list of dates and times of attendance at the centre.
The best interests of the child are paramount. Although we do not make
written or verbal reports our code of practice states that an exception
can be made if a child is believed to be at risk. This exception would
also apply if anybody involved in the contact or a volunteer is thought to
be at risk of harm.
CONDITIONS OF USE
1. No changes can be made to these contact arrangements without the
agreement of the centre.
2. The centre should be informed of any holiday arrangements where contact
may be disrupted. Where two consecutive visits are missed without
informing the centre a letter will be sent to the solicitor representing
the party at fault. Failure to respond will result in the place being
withdrawn. Any further use of the centre will be treated as a new referral.
3. The centre operates a no alcohol policy. The centre operates in a smoke
free building. Smoking is prohibited in all areas of the building. Please
ensure your client is aware of this.
4. All parties using the centre must agree to respect the privacy of the
other centre users as outlined in our code of practice.
5. The centre reserves the right to refuse access to any person whose
behaviour causes disturbance to other families or to the smooth running of
the centre.
6. No form of recording device is permitted within the centre. Anyone
found to be using such equipment would be refused access for any further
visits.
7. Video or still photography are not permitted within the centre. Anyone
found to be using such equipment would be refused access for any further
visits.
8. Adults other than the person having contact who wish to be present
during contact visits may be permitted, subject to agreement of the centre
and parties concerned. This applies to children over two years; the
resident parent or nominated adult may remain in the room with any child
under two years old at the contact centre’s discretion.
9. Solicitors or other parties making reports for court are admitted
subject to agreement of the centre and parties concerned.
10. The centre reserves the right to reduce or terminate contact if it is
in the best interest of the child.
11. The centre is not responsible for children attending the centre. The
adult bringing the child to the centre is required to wait until the
person with contact arrives.
12. The contact centre does not permit use of any form of discipline,
which involves fear threat or humiliation. Likewise, we dot not permit any
form of physical punishment being used.
13. Abusive, aggressive, or threatening behaviour will not be tolerated
and those involved will be asked to leave and refused further use of the
centre.
14. When the visit ends the adult having contact is required to stay in
the contact centre until the child has left the building.
15. Failure to follow these guidelines will result in the place being
immediately withdrawn.
If you want to make a request for a place, you can use
the Placement Request Form.
PLEASE NOTE: The Placement Request Form DOES NOT guarantee a place at
the contact centre as all places are subject to availability and
completion of the referral process.
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